PRIVACY POLICY

Workshop

Online Store  accessible at the address  www.massagedelatelier.be  , ID number  www. massagedelatelier.be  , a Menen-based company processes personal data obtained from the user in order to meet the conditions of use and confirm them as well as to carry out the processing of orders and deliveries and to ensure the necessary communication during the period required by the law.

General provisions

1. Responsible for processing personal data, in accordance with the GDPR (hereinafter referred to as “Regulation”) is Franck Moulart, based in Menen (hereinafter referred to as “Data Controller”);

2. The contact details of the data controller are: e-mail address:  contact@massagedelatelier.be  phone number. +32487190020

3. "Personal data" means any information relating to an identified or identifiable natural person.

The source of personal data

1. The controller processes personal data after obtaining the customer's consent. Personal data is collected during the conclusion of the purchase contract and during the execution of the order placed on the shop site.  www. massagedelatelier.be

2. The data controller processes only the contact details and information allowing the identification of the customer which are necessary for the fulfillment of the purchase contract;

3. The controller processes personal data for accounting and delivery purposes and to allow necessary communication between the contracting parties for the period required by law. Personal data will not be made public or transmitted abroad.

The purpose of data processing

The controller processes personal data for the following purposes:

1. Registration on the site  www. massagedelatelier.be  in accordance with Chapter IV, Section 2 of the GDPR;

2. The execution of the order created by the customer (name, first name, postal address, e-mail address, telephone number);

3. In order to comply with the laws and regulations arising from the contractual relationship between the controller and the client;

4. Personal data is necessary for the performance of the purchase contract. The contract cannot be executed without personal data.

The retention period of personal data

1. The controller retains personal data only for the time necessary to comply with the rights and obligations arising from the contractual relationship between the controller and the customer. The data is kept for 3 years from the conclusion of the contract;

2. The controller has the obligation to erase personal data after the expiry of the retention periods provided for by law.

Recipient and processor of personal data

Any third party who processes customer personal data on behalf of the controller becomes the data processor. The services of the subcontractor are essential for the execution of the purchase contract and the processing of the order placed by the customer on the part of the controller.

Sub-contractors of the controller are:

• SUCCCES ONLINE (e-commerce solution);

• Transport company;

• Google Analytics (analysis tool for your website);

Customer rights

In accordance with the Regulations, the customer has the following rights:

1. right of access to data;

2. right to rectify data;

3. right to erasure of data;

4. right to object to data processing;

5. right to data portability;

6.right to withdraw consent to data processing by sending an email to:  contact @ massagedelatelier.be

7. Right to lodge a complaint with the supervisory authority in the event of a suspected violation of the Rules.

Security of personal data

1. The data controller declares to have put in place all the technical and organizational measures necessary to guarantee the use of personal data which respects the privacy of the persons concerned;

2. The data controller has implemented all the technical measures necessary to guarantee the security of the data he has collected, in particular to secure access to his computer with a password, to use anti-virus software and to perform periodic maintenance. from the computer.

Final provisions

1. By placing an order on the website  www. massagedelatelier.be  the customer acknowledges having read and fully accept the conditions relating to the protection of personal data;

2. The customer accepts all of these conditions by checking the corresponding box on the order form;

3. The data controller reserves the right to update and modify these conditions at any time and without notice. The latest version of these conditions will be published on its website.

These rules will come into force on 01-01-2022